Return Policy for Digital Download Products

At Letero.shop, we strive to ensure that you are fully satisfied with your purchase. As our products are digital downloads, they are delivered instantly and are not eligible for return or exchange due to the nature of the product.

Refund Policy

Refunds are only issued under the following circumstances:

1. Technical Issues: If you encounter technical problems that prevent you from accessing or using the product and we are unable to resolve the issue.
2. Duplicate Purchases: If you accidentally purchased the same product twice.

In such cases, please contact us within 14 days of your purchase to request a refund.

How to Request a Refund

To request a refund, email us at support@letero.shop with the following information:

• Your order number
• Proof of purchase (e.g., receipt or email confirmation)
• A detailed description of the issue

Important Notes

• Refund requests made after the 14 day period may not be honored.
• We do not offer refunds for:
  • Change of mind
  • Incorrect product selection
  • Incompatibility with your device or software, unless explicitly stated in the product description.

We are committed to resolving any issues promptly. If you have any questions about our products or need assistance, please don’t hesitate to reach out to us by our contact emails.
support@letero-shop

admin@letero.shop